The Ground Rules for This Website

Using the Site

The Site is intended for adults. You may use it to learn about our services and to contact us. Please don't:

• use the Site for anything unlawful, or submit false information or someone else's information without their permission;
• send spam or harmful code, or try to overload or disrupt the Site;
• try to access parts of the Site or our systems that aren't meant to be public; or
• copy or scrape the Site's content in bulk, or use automated tools to query Site features such as the StormWatch weather widget.

We may limit or block access for anyone who misuses the Site.

Estimates are not contracts

Information on the Site, including service descriptions, examples and any prices, is general information and not an offer. Submitting a form, calling or texting us does not create a contract or reserve a date.

An estimate is our good-faith assessment based on what we know when we prepare it. It is for information only and is not binding until we both sign a written agreement or contract. The final price and scope can depend on on-site measurements, the materials you choose and conditions at the property. We may decline any request.

Scheduling

Estimate visits and job dates are set only when we confirm them with you directly. Weather, material availability, safety and other conditions can change schedules. If a date has to move, we will let you know as soon as we reasonably can.

Warranties

Nothing on the Site creates a warranty or guarantee for our work or for the products we install. Any workmanship warranty is only as stated in your written agreement with us. Any product warranty is only as provided by the product's manufacturer, on the manufacturer's terms.

General information only

Site content is general information about gutters, drainage and related work. It is not engineering, architectural or other professional advice for your property.

Connecting downspouts or underground drainage to a street, storm sewer, ditch or other public drainage system may be subject to local codes, permits and approval by your city or county, and sometimes your homeowners association. Whether and how a connection can be made depends on those rules.

We try to keep the Site accurate and current, but it may contain errors or become out of date. We may change or remove content at any time.

StormWatch weather information

The StormWatch widget shows forecasts and alerts from the U.S. National Weather Service. We are not affiliated with the National Weather Service. The widget is for planning gutter work, not for making safety decisions. Its information may be delayed, incomplete, unavailable or inaccurate, and it may show a nearby service area rather than your exact location. In severe weather, follow official National Weather Service alerts and the instructions of local emergency officials.

Text messages

If you agree to receive texts from us or text us first, these terms apply:

• We text about your request, estimate, appointments and job. We don't send marketing texts unless you separately agree to receive them.
• Consent to receive texts is not a condition of purchase.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to opt out, or tell us another way. Reply HELP for help, or call (912) 202-0537. To receive texts again after opting out, reply START or contact us.
• Mobile carriers are not liable for delayed or undelivered messages.

Our Privacy Policy explains how we handle mobile information. We never share mobile numbers or text-message consent with third parties for marketing.

Your submissions

When you send us information through the Site, by text or by email, you confirm that it is accurate and that you're allowed to share it, for example because you own the property or have the owner's permission to request work.

You allow us to use what you send, including photos, to respond to you, prepare estimates and do the work. We will ask for your permission before publishing any photo you sent us.

Third-party links and content

The Site links to other companies' websites, such as our Google Business Profile, Facebook page and Better Business Bureau profile, and it uses outside services such as Google Fonts. We don't control third-party sites or content and aren't responsible for them. Their own terms and policies apply, and a link is not an endorsement. Reviews reflect the opinions of the people who wrote them.

Intellectual property

The Site and its content, including text, design, graphics, the Gutter Solutions LLC name and logo, and our own photographs, belong to Gutter Solutions LLC or are used with permission. Some photographs are stock images used under license. They illustrate our services and are not photos of our own jobs unless we say so. Other product names, brands and logos belong to their owners.

You may view and print Site pages for your personal use in connection with our services. You may not otherwise copy, change, distribute or use Site content, our name or our logo without our written permission.

Disclaimer

The Site and its content are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties about the Site, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the Site will always be available or free of errors or harmful components.

This disclaimer covers the Site only. It does not change any warranty in a written agreement with us or from a product's manufacturer.

Limitation of liability

To the fullest extent the law allows, Gutter Solutions LLC and its owners, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of, or inability to use, the Site, including its content, the StormWatch widget and third-party links. Our total liability for any claim arising from your use of the Site is limited to $100.

These limits do not apply where the law does not allow them, such as to liability for gross negligence, willful misconduct or fraud. They cover your use of the Site only and do not limit our responsibilities under a written agreement for work at your property.

Indemnity

If you misuse the Site, break these Terms or violate someone else's rights through what you send us, and that leads to a claim against us, you agree to cover our reasonable losses and costs from that claim, including reasonable attorneys' fees. This does not apply to the extent the claim is caused by our own fault.

Governing law and venue

Georgia law governs these Terms and any dispute about the Site, without regard to conflict-of-law rules. Any such dispute will be brought in the state or federal courts located in Georgia, and you and we agree to those courts' jurisdiction. Either of us may instead bring an individual claim in small claims court (in Georgia, magistrate court) if it qualifies. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.

Changes to these Terms

We may update these Terms from time to time. We will post the new version on this page and change the "Last updated" date. Changes apply from that date and do not affect any written agreement already signed. If you keep using the Site after an update, the updated Terms apply to that use.

General

If any part of these Terms can't be enforced, the rest stays in effect. If we don't enforce a provision, that is not a waiver. These Terms and our Privacy Policy are the entire agreement between you and us about your use of the Site.

Contact us

If you have questions about these Terms, call Gutter Solutions LLC at (912) 202-0537 or use the contact details on our Contact page.